“Nowadays, we are more connected than ever in some ways, yet so disconnected in others. Our changing media habits, our modern busy lives and limited in-person interactions have resulted in surface connections…

…and this impacts every level of our business, whether it may be our relationship with our clients where we have seen increased demand for solutions to drive customer engagement amidst a landscape where consumers are overwhelmed with information, or internally with our people, where we see increasing levels of apathy and disengagement.

At PHD, we have long thought about how we can create and sustain high-quality connections that generate energy and excitement for our people, clients, and consumers. We need more than just a connection, but a quality one. Here is how we invested heavily in the past year to foster positive interactions to build fulfilling, meaningful connections for our staff, clients, and their customers through innovation and agile working.”